TITLE XIII. OF THE MEDIATOR OF THE REPUBLIC
Article 163
A Mediator of the Republic is instituted.
Article 164
The Mediator of the Republic is an independent authority given the charge of simplifying and humanizing the relations between the administration and the administered.
Article 165
Any person, physical or moral, who considers, on the occasion of a matter concerning him, that a public organ did not function in conformity with the mission of public service attributed to it, may, by an individual request, refer the Mediator of the Republic to the matter.
Article 166
The law establishes the conditions of the organization, of the appointment and of the referral of a matter to the Mediator of the Republic.